Effective Date: January 1, 2024

At Josie’s Personal Touch Home Healthcare LLC, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our non-medical in-home care services.

Information We Collect

We may collect the following types of information:

1. Personal Information: This includes, but is not limited to, names, addresses, phone numbers, email addresses, and emergency contact information.
2. Health Information: Relevant health information necessary to provide personalized care.
3. Insurance Information: Details related to insurance eligibility, coverage, and claims.

How We Use Your Information

We use the information we collect to:

• Provide high-quality in-home care services.
• Communicate with clients and their families regarding care and services.
• Process insurance claims and verify eligibility.
• Maintain and improve our services.
• Comply with legal and regulatory requirements.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share information with third-party service providers who assist us in operating our business, such as billing and administrative services, provided they agree to keep this information confidential.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with third parties if you provide us with explicit consent to do so.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Secured networks to protect information.
• Access controls to limit access to personal information.
• Regular reviews and updates to our security practices.
  
  

Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccuracies in your personal information.
• Request deletion of your personal information, subject to certain exceptions.
• Withdraw consent to the processing of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the effective date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Josie’s Personal Touch Home Healthcare LLC
https://josiespthhc.com/
Phone: 267-660-8404
Email: info@josiepthhc.com

By using our services, you consent to our collection and use of your information as described in this Privacy Policy.